ORDER DELIVERY POLICIES

DELIVERY POLICIES

At Ganeshkart.com, we prioritize your shopping experience. Our commitment to efficient and dependable delivery services is unwavering. Please read through our delivery policies to grasp our dedication to ensuring the safe and prompt delivery of your orders.

  1. Delivery Timeframe: For self-ship deliveries within the selected pin codes of West Bengal, the delivery timeframe is typically 2 to 4 working days, with a maximum of 5 to 7 working days in certain cases.


    For areas outside the self-ship pin codes, the estimated delivery timeframe is 5 to 7 working days, with a maximum of 8 to 10 days in the event of any logistical issues.

    At Ganeshkart.com, we prioritize prompt deliveries. The estimated delivery time for most orders is between 2 to 4 working days. However, please note that this timeframe may vary due to factors such as your location, the nature of the product(s) ordered, and the operations of our shipping partners. In rare cases, delivery may extend up to a maximum of 5 to 7 working days.

  2. Order Processing: We initiate order processing promptly upon receipt. To minimize any potential delays, please ensure that your shipping information is accurate and complete. Kindly be aware that order processing and shipping do not take place on weekends or public holidays.

  3. Shipping Approach: We utilize a mixed shipping approach. For deliveries within self ship selected pin codes in West Bengal, we handle the shipping process internally through our self-ship service, allowing us to maintain control and ensure careful handling of your orders. For deliveries outside of these designated pin codes, we partner with third-party logistics providers to facilitate shipping, ensuring wider service coverage and timely deliveries.


  4. Shipping Fees: Shipping fees are calculated based on criteria such as the weight, dimensions, and delivery destination of your order. Details of any applicable shipping fees will be provided during the checkout process, allowing you to confirm your purchase with full transparency.

  5. Address Accuracy: We strongly advise providing an accurate and complete shipping address to prevent any potential delays or non-delivery instances. In cases where inaccurate addresses are supplied, additional charges may apply for reshipment.

  6. Delivery Delays: At Ganeshkart.com, we are dedicated to meeting our estimated delivery times. However, certain unforeseen circumstances may impact these timelines. These include, but are not limited to, inclement weather, product damage, near-expiry items, transportation challenges, or stock shortages due to high demand. In such instances, delivery may be delayed.
  7. Receiving Your Order: Upon receiving your order, we recommend thoroughly inspecting the package for any damage prior to acceptance. Should you identify any issues, please promptly notify the delivery personnel and contact our customer support at support@ganeshkart.com within 24 business hours.

  8. Order Tracking and Support: At Ganeshkart.com, we are committed to meeting our estimated delivery timelines. However, please be aware that in our self-ship mode, we do not provide tracking numbers or links.

    Tracking links are only available for orders outside of our self-ship pincodes, and tracking numbers are provided upon request or when orders are handled by third-party logistics providers. In some cases, we may share the tracking number and link with the customer once the order is picked up by a third-party logistics provider. After checking the status of the tracking number, we may also provide a screenshot and details.

    Please note that occasionally, the provided tracking number might be invalid or incorrect due to processing delays by third-party logistics providers. In such cases, it may take some time for them to assign and activate the tracking number associated with your order. Additionally, factors like inclement weather, product damage, near-expiry items, transportation challenges, or high demand leading to stock shortages can affect delivery timelines.

    9.Self-Ship Delivery Availability: Please note that self-ship delivery is available exclusively for selected pin codes within West Bengal. All deliveries outside of the specified self-ship eligible pin codes will be managed by third-party logistics providers. The eligible self-ship pin codes are as follows:

700008, 700017, 700014, 700015, 700011, 700010, 700001, 700016, 700013, 700012, 700007, 700009, 700006, 700005, 700003, 700026, 700019, 700029, 700045, 700039, 700041, 700047, 700038, 700034, 700022, 700023, 700021, 700032, 700033, 700046, 700071, 700061, 700063, 700082, 700060, 700064, 700075, 700068, 700067, 700054, 700069, 700053, 700072, 700062, 700073, 700084, 700094, 700099, 700107, 700096, 700106, 700105, 700097, 700091, 700098, 700092, 700086, 700095, 700087, 700085, 712246, 712248, 700136, 700135, 711107, 711106, 700102, 712248, 712202, 712201, 712234, 712235, 712250, 712249, 700052, 700059, 700157, 700158, 700101, 700049, 700051, 700159, 700020, 700156, 711201, 711202, 711203, 711204, 700042, 700078, 700031, 700025, 700080, 700065, 700028, 700027, 700088, 700024, 700043, 700089, 700048, 700055, 700002, 700004, 700030, 700035, 700036, 700037, 700050, 700074, 700077, 700090, 700108, 700056, 700040, 700070, 700093, 711101, 711102, 711103, 712245, 712247, 712258, 712232

10. Non-Serviceable Pincode Policy: Our policy states that orders associated with non-serviceable pincodes cannot be processed. If you place an order with a pincode that is classified as non-serviceable, we regret to inform you that we will be unable to proceed with the order. To avoid any inconvenience, we recommend verifying the serviceability of your pincode prior to placing an order.